The product will perform according to and under the stated application use procedures for a period (as stated below) from the date of retail purchase for standard product or manufacturer ship date for custom-made product:
a. mediven®, duomed® & Rejuva® elastic compression stockings (RTW and Custom) will maintain the stated compression levels – 6 months
b. circaid® juxtafit® premium leg – 1 year (defects after the first six months can be returned for repair only)
c. circaid® graduate™ leg and arm – 1 year (defects after the first six months can be returned for repair only)
d. circaid® juxtafit® essentials lower leg, upper leg with knee, arm, and glove, circaid® juxtalite® lower leg, circaid® juxtacures® lower leg – 6 months
e. circaid® juxtafit® and juxtalite® ankle foot wraps – 90 days
f. circaid reduction kit™ upper and lower extremity – 60 days
g. circaid® ancillary products (compression anklets, single band ankle foot wrap, graduate hand cover, capri, socks, undersleeves, shelf strap and knee covers, etc) – Product will be replaced only if there is a manufacturing defect.
h. All medi USA orthopedic products are warranted to be free of defects in materials and workmanship for the time specified below:
• 1-year warranty on rigid brace frames and hinges.
• 6-month warranty on brace straps and pads.
• 6-month warranty on soft support products.
j. medi® pcs products have a three-year warranty on the control unit and a one-year warranty on the wearables provided all handling, wear and care instructions are followed
k. circaid® profile ready-to-wear and custom products: 30-day satisfaction guarantee – within the first 30 days after purchase, medi® will replace or exchange the garment free of charge if the product is considered unacceptable. RTW garments – 6-month defect guarantee, custom garments – 1-year defect guarantee based on evaluation of the product.